Conditions and prices for supply of electricity from ENERGO-PRO as DPI
A supplier of last resort (SLR) temporarily supplies electricity to customers who have not chosen another supplier or when the main supplier is unable to continue supplying for reasons beyond the customer's control.
ENERGO-PRO Sales AD carries out the activity of "supply of electricity by a supplier of last resort" in a separate territory under License No. L-410-17/ 01.07.2013, issued by the Energy and Water Regulatory Commission.
If you are a free market customer and your electricity supplier ceases operations or you have not selected a supplier, you will automatically be supplied with electricity by DPI.
When do I need a DPI?
In cases where you are left without a contract with an electricity trader, for example if:
- The term of the contract with your current provider has expired and you have not chosen a new one;
- Your dealer's license has been revoked;
- Your trader has been removed from the market;
- Your merchant has been declared bankrupt;
- For other reasons beyond your control.
How does the transfer to the DPI take place?
The DPI is automatically activated if you are left without a provider - for example, in the event of an expired contract, revoked license or bankruptcy.
If you are left without a trader in the free market, the DPI will be turned on to ensure uninterrupted power supply.
When you choose a new supplier, the change takes place according to the standard procedure and takes effect from the first of the month.
Methodology and calculation of the price
The price is formed according to Methodology for determining the electricity prices of the supplier of last resort.
The sale price of electricity to the DPI is calculated after the expiration of the calendar month and the receipt of validated measured values for consumption by the operator. The price is individual for each place of consumption.
Формула за изчисляване на цената
Main factors in the formation of the price
The electricity prices announced by the exchange operator for the “Day ahead” segment are used.
The measured load profile or a standardized one for sites without hourly measurement shall be taken into account.
The prices announced by ESO EAD for imbalance per 15-minute settlement periods are applied.
A statutory mark-up is added to cover costs and return on the activities of the DPI.
Frequently Asked Questions
The price of electricity from DPI is higher than what ENERGO-PRO Energy Services can offer you, due to the additional risk allowances and administrative costs. More information about our products you can learn here.
A last-resort supplier (LPI) is an energy enterprise that holds a valid license for the activity “supply of electricity by a supplier of last resort”, issued in accordance with current legislation. ENERGO-PRO Sales AD carries out the activity “supply of electricity from a supplier of last resort” in a separate territory under the License for supply of electricity from a supplier of last resort with № L-410-17/01.07.2013, issued by the Commission for Energy and Water Regulation.
According to the regulations, a supplier of last resort supplies electricity in cases where the main supplier, by virtue of a sales contract or a contract for combined services, is unable to continue to supply due to bankruptcy, liquidation, revocation of a license, removal from the market, termination of the supply contract or any other event resulting in a temporary or permanent interruption of the supply of electricity, as well as to final customers who cannot be customers of the final supplier to the choice of another supplier.
Customers pay DPI for the supplied electricity at prices determined according to the Methodology for determining the electricity prices of the supplier of last resort, adopted by the Commission for Energy and Water Regulation on the basis of Art. 21, para. 1, item 12 of the Energy Act. In accordance with the Methodology, the price of electricity per DPI is determined after the expiration of the calendar month and the receipt of validated measured values by the electricity distribution network operator. The price is individual for each place of consumption according to its load profile. For more information on pricing: https://energo-pro-sales.bg/bg/za-klienta/klienti-na-dostavchik-ot-posledna-instancija/cena-na-dpi
The Company sells electricity to its customers at prices determined according to the Methodology for Determining Electricity Prices of the Supplier of Last Instance, adopted by the Commission for Energy and Water Regulation on the basis of Art. 21, para. 1, item 12 of the Energy Act. The methodology does not include charging according to the hours of the day - day/night tariff.
No. After registration, it is necessary to submit a separate application for connection to the network and installation of an electricity meter.
You don't need to do anything. If you are a customer on a free market and your electricity supplier has ceased its activity or you have not chosen a supplier, you will automatically obtain electricity from DPI.
No, this circumstance does not affect the electricity supply of your site. In the event that an event occurs, due to which your trader ceases the supply of electricity, the supply of electricity begins to be carried out ex officio by DPI.
The customer number is a 10-digit number with which we can identify you as a customer and provide you with information and services offered by the company. Your customer number is also needed when paying obligations for consumed electricity.
Your customer number is entered in each invoice issued by the company for consumed electricity.
You can quickly and easily update your communication data with ENERGO-PRO at: update.energo-pro.bg.
The WIN/Z-number is an alphanumeric code identifying the object of consumption.
You can update your personal data in one of the following ways:
- By sending to our e-mail service@energo-pro.bg a completed and signed with a qualified electronic signature (KEP) declaration for updating customer data;
- By sending to the address Varna, 258 Vladislav Varnenchik Blvd., for ENERGO-PRO Sales AD a completed and signed paper declaration for updating customer data;
- On site in a customer service center convenient for you.
The accrual of interest is the generally accepted way of acting in case of delayed performance of a monetary obligation. The compensation for late payment is the statutory interest, the amount of which is determined by the Council of Ministers under the provisions of the Law on Obligations and Contracts.
Yes, you can register an email to receive notifications about an impending power outage in case of late payment on the website: situ https://update.energo-pro.bg/.
Have more questions?
Our sales team will be happy to assist you with any further enquiries.