MyEnergo-Pro

MyEnergo-PRO — your virtual energy assistant

Energy for society — investing in people, nature and the future
Blurry nighttime view of a lit pier extending over water with illuminated buildings in the background under a cloudy sky.
Бял празен екран на смартфон с черна рамка и заоблени ъгли.Екран за вход в системата My Energo-Pro с полета за личен идентификационен номер, PEAK, код за авторизация и опция за запомняне.
MyEnergo-Pro

What is the portal for?

The portal offers easy access to your monthly consumption and digital services.
Virtual Customer Service Center
Access to electronic services without the need for a physical visit
Smartphone displaying My Energo-Pro logo on the screen with a black frame.
Free registration via PIC (personal identification code)

The advantages of the portal

Saves time
No waiting in queues
Secure access 24/7
Personalized customer service
Laptop and smartphone displaying the Energo-Pro logo on their screens against a light gray background.
MyEnergoPro

What can the user do through the portal?

  • Joining a User Object
  • Batch change
  • Joining a manufacturer site
  • Application for the conclusion of a contract for the purchase of electricity
  • Request Status Tracking
Blurry nighttime view of a lit pier extending over water with illuminated buildings in the background under a cloudy sky.
Бял празен екран на смартфон с черна рамка и заоблени ъгли.Login screen for ENERGO-PRO with fields for ID and password, captcha entry, and options to remember user and access electronic services.
PEAK

How do I get a PIC?

The issuance of your PIK takes a few minutes. You can request it in person or through a person authorized by you.
In Customer Service Center

The issuance of the PIK is carried out once, in person or through an authorized person, in a physical Customer Service Center of ENERGO-PRO.

A customer talking to a customer service representative at a service counter with informational signs in the background.
Woman with curly hair and glasses reviewing documents at a desk with a laptop and smartphone.
Electronically

A PIC can also be issued by submitting an application that is signed with a qualified electronic signature (QE), which is then sent to service@energo-pro.bg.

Objectives

Why choose EnergoPro as your digital partner?

Over 1.2 million customers
Online services available 24/7
Leader in the modern service of the energy sector
Man and woman discussing and pointing at a laptop screen in a modern office.
Information

Frequently Asked Questions

What services does the MyEnergo-PRO portal offer?

You can check bills, payment schedule, scheduled outages, submit documents, request quotes and electronic invoices, as well as update data.

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Can I submit documents online through the portal?

Yes, with PIK you can submit documents entirely online.

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What references are available without registration?

Without registration, you can view account information, payment schedule, scheduled outages and other publicly available data.

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Do I need to install additional software or application?

No, the portal is web-based and works through an internet browser.

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Have more questions?

Our sales team will be happy to assist you with any further enquiries.

Trusted electricity supplier in Bulgaria