My Energo Pro - Online service

MyEnergo-Pro

What is the portal for?

Порталът предлага лесен достъп до вашата месечна консумация и дигитални услуги.

Virtual Customer Service Center

Access to electronic services without the need for a physical visit

Free registration via PIC (personal identification code)

MyEnergoPro

What can the user do through the portal?

Joining a User Object
Batch change
Joining a manufacturer site
Application for the conclusion of a contract for the purchase of electricity
Request Status Tracking

Blurry nighttime view of a lit pier extending over water with illuminated buildings in the background under a cloudy sky.

Бял празен екран на смартфон с черна рамка и заоблени ъгли.

Login screen for ENERGO-PRO with fields for ID and password, captcha entry, and options to remember user and access electronic services.

PEAK

How do I get a PIC?

The issuance of your PIK takes a few minutes. You can request it in person or through a person authorized by you.

In Customer Service Center

The issuance of the PIK is carried out once, in person or through an authorized person, in a physical Customer Service Center of ENERGO-PRO.

Learn more

A customer talking to a customer service representative at a service counter with informational signs in the background.

Woman with curly hair and glasses reviewing documents at a desk with a laptop and smartphone.

Electronically

A PIC can also be issued by submitting an application that is signed with a qualified electronic signature (QE), which is then sent to заявление, което е подписано с квалифициран електронен подпис (КЕП), което след това да бъде изпратено на service@energo-pro.bg.

Apply online