ENERGO-PRO introduced a system for notification of impending power outage

With a new digital service, ENERGO-PRO already warns its customers by e-mail about planned power outages. The notification is part of the company's initiatives to digitally transform and automate more services — from alerting emergencies to tracking consumption and paying bills. The goal is to make it easier to plan daily activities, especially when it comes to working from home, caring for children, or using electrical appliances. So users can prepare in advance without being surprised by a power outage.

Notifications are personal to each client in relation to their property. Notifications are in real time on scheduled repairs. In these cases, users receive a direct message on their email. The new service is completely free and is a continuation of the efforts of all companies of the ENERGO-PRO group to facilitate customers by providing accessible ways of obtaining information and services.

ENERGO-PRO recommends that domestic and business customers update their e-mail at the following link: https://update.energo-pro.bg/or in customer service centers. The digitalization of services and the facilitation of access to information has been planned and implemented in recent years with a sustainable perspective for maximum approximation to the needs of ENERGO-PRO customers. The company will continue to monitor the most important trends in digitalization and will develop and implement digital solutions in order to optimize services and facilitate customers. For more information visit the official website of ENERGO-PRO https://www.energo-pro.bg/bgor contact by phone: 0700 161 61 or 0700 359 10 (24/7).